Cathy the Customer Service AI Phone Agent
Cathy, the revolutionary AI phone agent, is transforming the way businesses handle customer service. With her human-like voice and advanced capabilities, she is able to manage phone calls with unparalleled efficiency. Cathy boasts unlimited memory and remarkable recall, allowing her to autonomously perform the roles of a full-time agent. Working around the clock, 24/7, she effectively supports a growing number of customer calls, ensuring that they receive timely assistance regardless of the hour. Cathy's ability to effortlessly resolve inquiries and segment users helps create an exceptional experience for every interaction. She not only streamlines the customer journey but also elevates the standard of service, making her an indispensable asset for any organization seeking to enhance its customer support operations. With Cathy in place, businesses can look forward to a new era of intelligent communication.
With Cathy, there is no need for a room full of agents to manage repetitive customer service inquiries
Our mission
We are on a mission to revolutionize the way businesses operate, making the world a more cost-effective place for commerce. Our goal is to eliminate the need for numerous phone agents working under poor conditions, which often leads to inefficiencies and frustration for both employees and customers. By harnessing innovative technologies and streamlined processes, we ensure that every caller is assisted promptly and effectively with their issues. Our approach not only enhances the customer experience but also promotes a healthier work environment for our teams, ultimately driving better results for businesses worldwide. Join us in creating a future where quality service is accessible and sustainable for all.
Our vision
In our vision, we aim to revolutionize the way communication is experienced by eliminating the frustrating phone queues that plague so many callers. Imagine a world where everyone is greeted promptly and receives the information and service they require without waiting. Our innovative approach leverages advanced technology and streamlined processes to prioritize each call efficiently. By prioritizing customer experience, we strive to create an environment where every caller feels valued and attended to, receiving immediate support tailored to their needs. In this ideal world, convenience and satisfaction define the interaction, making calls a seamless part of everyday life. Together, we can transform the traditional phone service landscape into a more responsive and user-friendly experience for all.
Cathy's Strengths
Name Can Be Customized
Cathy, as we affectionately call her, can easily be renamed to suit your preferences. Whether you want to change her voice to a male or female, we can accommodate that as well. Just let us know the name you’d like her to be known by, and we will make the adjustments accordingly. It’s all about creating the perfect persona that resonates with you. You have the creative freedom to redefine her identity in a way that feels just right, enabling a customized experience tailored to your liking.
“The Perfect Employee”
Cathy never needs:
training every 18 months
smoke break
Lunch break
vacation days
Sick Days
days off
health insurance
and never has an excuse for being late
like a live agent
Cathy can provide customer support for...
Broadband subscribers
Hotel Resorts WiFi
Senior living WiFi
TimeShare WiFi
HealthCare WiFi
Casinos WiFi
Apartment WiFi
Student housing WiF
Conference Center WiFi
Military Housing WiFi
Male and Female Voices
You can change Cathy’s voice! this will make “Cathy” your agent! He don’t mind a bit.
We offer thousands of voices. in 29 languages
Support
Digital WorkForce is a wholly owned division of the National Support Center Inc.
Efficient AI agents for customer service solutions.
Contact
info@support-center.com
1-800-203-7961
© 2025. National Support Center Inc. All rights reserved.